Frequently-Asked Questions

We offer 2 different plans: an Equal Payment with No Interest option and a Fixed Payment with Reduced APR option.

With an Equal Payment Promotion, payments are divided equally over a 6-month pay period. No interest will be charged on the promotional purchase if paid in full within 6 months. This monthly payment amount is determined by dividing the purchase price by the number of months in the promotional period. All payments must be made on a monthly due date to avoid late fees. 

With a Fixed Pay Promotion, a reduced APR of 11.99% is charged on the promotional purchase from the purchase date, and the same fixed payment amount is required monthly.

Interest is assessed on the promotional purchase at the reduced APR, and equal payments are required until the promotion is paid in full.

Promotional options are only visible when a purchase is made using your Synchrony account with American Patio Covers. 

Decisions for Credit Approval are instant. You will get one of three decisions after submission: Approved, Denied, Need More Information. 

Acrylic Patio Covers Kits are manufactured in Arlington, Washington, and shipping is available to the US and Western Canada.

Ordering is easy. Simply download our order form above and complete all sections. We'll need information on the installation site (we ship throughout the US and Western Canada), as well as details about the size and type of patio cover you are ordering. Once completed, simply fax or email us the form. Our support team will review your order and prepare a “cut sheet” that details all components of your kit. We'll return this to you for review and approval before we proceed with your order. 

Because all Acrylic Patio Covers Kit orders are custom fabricated, orders must be prepaid by major credit card before manufacturing can begin. We will contact you for your credit card details when you sign off on your final order confirmation. Once your payment has cleared, manufacturing will begin. For security reasons, please do not provide your credit card information to us via email.

From the time we receive your final order confirmation and payment, manufacturing your kit will take two weeks. Acrylic Patio Covers direct ships throughout the United States and Western Canada from our production facility in Arlington, Washington. Shipping times to reach your location will vary. When your kit is ready to ship, we'll contact you with the delivery date and details. 

Your kit will arrive packaged on a skid at the shipping location you indicated on your order form. Your final delivery point must allow access to large freight trucks. It is the responsibility of the receiver to offload the kit from the truck. Special handling equipment may be available by advance arrangement at an additional cost. Contact our support team at (360) 386-2824.

Yes! Acrylic Patio Covers Direct welcomes inquiries from dealers interested in multiple kits or bulk components. Please call us at (360) 386-2824 for details.